Guest service
From the guest's phone to a signed bill.
No reception queue, no paper chit, no retyping. One guest request moves through the whole house on its own — this is every step of its journey.
Tap any screen to open it full size
The guest books it inside guest service
A QR code in the villa opens your resort’s own guest service on their phone — your brand, their language. They browse the outlet, see real prices, and book there, or ask the concierge chat to do it for them. The platform refuses any dive that would break the 24-hour no-fly rule or an uncleared medical.
It lands on the team’s day, already assigned
The request arrives on the calendar assigned to a qualified team member — certification ratios respected, breaks and lunches honoured, nothing double-booked. Guests departing with an unposted bill are flagged at the top before they reach the jetty.
One tap when it’s done
The team opens it and marks it completed — price, service charge and tax already computed, the bill one tap away. A no-show is recorded as a no-show, never quietly deleted.
The guest signs before anything prints
The bill cannot be printed or shared until the guest has signed it — on the spot, on a phone. What reaches the front office is a document with a name and a signature on it, not a chit somebody will dispute at checkout.
Where it goes next
Follow the money to Finance →